Basic profile: If you have registered with a basic profile, you can look around the platform extensively. You can upgrade to Premium at any time. To do so, click on the arrow next to your profile picture in the menu and in the submenu on “Buy Premium-Account”.

Premium: Congratulations, you have full access to all functionality. In the dashboard you can see how long your membership will last. You can actively connect with other conscious people.

• Your premium access will automatically expire after the booked duration. We do not automatically renew memberships, as is the case with other platforms. We don’t believe in trapping members into a subscription model.
• After your premium access expires, your profile with your messages and connections will remain in the Basic version and you can upgrade again at any time.

Unlocking your profile requires a few minimum details. Make sure you have filled in “Country, Age, Gender, I’m looking for…” and posted a profile picture. As a Premium member, you can upload ten additional photos. Please note that only information about you personally is allowed in your profile.

Tips:

• The more information you provide about yourself in the profile and show photos of yourself, the more attractive your profile will be.
• The profile pictures are enlargeable, click on it and try it out.
• IMPORTANT: Enter a location in your profile so that you can be seen by other users in the map and matching.

After logging in, you will land on the dashboard. Here you can see the most important information about your profile in a compact form. You can see who is currently online, who has visited your profile, who has written to you, who wants to connect with you and the most wanted profiles of the last days.

Tips:

• You are in another menu item and want to go back to the dashboard? Click on the heart or on Dashboard in the menu at the top.
• If you are a Premium user, you can also see in the dashboard until when your Premium account is valid.

Connecting is easy. Do you like someone? Then visit his/her profile, click on the blue heart icon and send a contact request with a short message. Your chosen one will then receive a notification in the platform as well as by email. If the request is accepted, you will also receive a notification and the text of your request will be transferred to the messages. If you are connected, you can exchange messages indefinitely. Premium users see the heart as well in the short profiles when searching.

Tips:

• Increase the chance of a successful contact by sending a message with the request about what you particularly like about your sweetheart.
• Use the Premium account to connect unlimitedly. With a basic profile you can only accept and answer contact requests.

You can see your profile visitors of the last 14 days in the dashboard, as well as in your profile. The most visited users (top 10 users) are also displayed in the dashboard and feed.

Tips:

• Increase your own popularity by being active, clicking through profiles and contacting users. Update your photos regularly so that other members and guests will be aware of you in the News Feed. Comment on posts / pictures and participate in groups or discussions in the forum.
• Use a premium membership as a booster for your popularity. As a member you connect actively and unlimitedly, you can browse all profiles and participate in discussions. This will increase your popularity among other users.
• Don’t want to be seen as a visitor on profiles? Then you can also disable the profile visitors option here (or in the profile menu under account). However, we do not recommend this.

The search is the heart of the platform. Here you can find the short profiles of all users and search for conscious people from all over Europe using the filter criteria and the map. Play with the functions and get familiar. You can’t “break” anything. Press “reset” above the filter criteria to see all users again.

Tips:

• Want to find people near you? Simply zoom into the map or use the radius search to the left of the map.
• As a Premium user, you will see a heart symbol next to each short profile and can send a contact request directly by clicking on the heart.

Trying out Swiping & Matching is a lot of fun. With the settings you can quickly find the right people in your area. Click or swipe through profiles, hide profiles, or send contact requests directly (as a premium user).

With any good platform, it happens that you connect and in individual cases you want to disconnect later. Or there are cases when you would like to hide someone from the overview, or don’t want him/her to continue seeing your profile. Or you want to submit a complaint about a user to the support (e.g. fake, insult, etc.). We have considered all these cases and thought of a solution.

• To disconnect, go to the user’s profile. Click the “Connected” button and click “Disconnect” again.
• To block a user, go to the user’s profile and click the button with the circle icon (Block member). You no longer see the user, and he/she no longer sees you. You can unblock it at any time.
• If you want to report a user to support, go to the user’s profile and click the gray button with the “R” (report). Select the category of your complaint and enter a text for support. We investigate every complaint.